Order Suspension is a useful feature available
to Resellers of Global Internet. In this status, the Order remains in the database but is
inactive and the functionality associated with it cannot be used. No one can
make any modifications to this Service, unless it is unsuspended.
Follow the steps below to Suspend / Unsuspend the Live Chat Service for a
Domain
Name:
1. Login to your Reseller Control Panel from http://manage.gi.net/reseller.
2. Go to Products -> Search ->
Live Chat Service Search and search for the Domain
Name for which you wish to suspend the Live Chat Service.
3. In the Order list, click the Domain Name. This will take you to the Order
Details view.
4. Here, click Suspend / Unsuspend.
- If you wish to Suspend the Service, you
would have to select the check box for Suspension, enter the reason for
Suspension and click Update.
- For Unsuspending, unselect the check box
and click Update.
